Philips Respironics · Nasal pillows mask

Philips Respironics Nuance Pro Gel Pillows

A nasal pillows mask with gel pillows inside a soft frame and adjustable headgear. Philips has discontinued it; Philips UK lists it as "no longer available". Many people still use one, so this page covers fitting and care while you work out a replacement with your supplier.

Discontinued

This mask is no longer made. Parts may still be sold for a while; the alternatives below are the closest current options.

SizesGel pillows: Small, Medium, Large (all three included in the fit pack)
Works withAll standard 22 mm CPAP, APAP and BiPAP machines from any brand (ResMed, Philips, Fisher & Paykel, React Health and others). Select the matching mask type in your machine's comfort menu if it has one.

Usually suits

  • Current Nuance Pro users finishing their supply

Design

  • Gel nasal pillows (urethane gel with silicone rubber)
  • Four part design per Philips
  • Operating pressure 4 to 20 cm H2O per Philips
  • No magnets

Strengths and trade-offs

  • Light, minimal mask with no contact on the nasal bridge
  • No magnets
  • All three pillow sizes included in the fit pack
  • Discontinued, so replacement pillows and headgear are getting harder to find
  • Pillows sit in the nostrils, which can feel uncomfortable at higher pressures
  • Nasal only, so mouth breathing causes leaks

Finding your size

Nuance Pro shipped with Small, Medium and Large gel pillows in the box. Try the pillow that seals inside the nostril opening without pushing in hard or stretching the nostril. If you can feel air escaping around the pillow, try a size up; if your nostrils feel sore or stretched, try a size down.

How to fit it

  1. Pick a pillow size

    Start with the medium. The pillows should sit in the nostril openings and seal without pushing far up into the nose.

  2. Put it on

    Place the pillows in your nostrils and pull the headgear over your head. Adjust the straps so the mask stays put without pressing.

  3. Test lying down

    Connect the hose, start the machine and lie down. Adjust angle and straps to stop any hissing at the nostrils.

Common problems and fixes

Sore or dry nostrils

Loosen the headgear and check the pillow size. A saline spray or water based nasal gel can help with dryness.

Gel exposed or pillows cracked

Philips says to inspect for cracking or gel exposure and stop using damaged pillows. Replace them.

Cannot find replacement pillows

Ask your supplier to fit you with a current nasal pillows mask; your prescription for a nasal pillows interface usually covers a different model.

Cleaning and care

Philips' instructions are to hand wash the mask with mild detergent, rinse thoroughly and air dry, and to hand wash the headgear and tubing with mild detergent. Inspect the gel pillows for cracking or gel exposure before use. Do not use bleach, alcohol, or ozone or UV cleaners.

How often to replace parts

Mask
1 every 3 months (Medicare A7034, nasal interface)
Cushion
Up to 2 per month (Medicare A7033, nasal pillows)
Headgear
1 every 6 months (Medicare A7035)

Get a free reminder when each part is due →

Supplies that can help

Saline nasal spray

Salt water spray that moistens and clears the nose, a simple aid for the congestion and dryness some people get on CPAP.

AmazonCPAP.comAffiliate linksHow to choose
Nasal moisturizer gel

A water-based or saline gel applied inside or around the nostrils to soothe dryness and soreness from CPAP airflow.

AmazonCPAP.comAffiliate linksHow to choose
CPAP chinstrap

A soft strap that supports the jaw to help keep the mouth closed, used mainly with nasal and nasal pillow masks to reduce mouth leaks.

AmazonCPAP.comAffiliate linksHow to choose
Mild unscented soap for CPAP cleaning

Plain, mild dish soap is the cleaning agent most CPAP makers and the FDA point to for masks, tubing and humidifier chambers.

AmazonCPAP.comAffiliate linksHow to choose

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Frequently asked questions

Is the Philips Nuance Pro discontinued?

Yes. Philips UK shows "Unfortunately this product is no longer available" on its Nuance Pro page, and retailers list the mask and its replacement gel pillows as discontinued.

What should I switch to after Nuance Pro?

Any current nasal pillows mask is the same mask category, so your supplier can fit you with one on your existing prescription in most cases. Bring your current pillow size as a starting point, but size the new mask with its own gauge.

Why are my Nuance Pro gel pillows leaking gel?

Gel pillows wear out, and Philips says to check for cracking or exposed gel before each use. A cracked pillow should be replaced, not patched.

Sources

Last reviewed October 11, 2026. How we research · Report an error

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