Philips DreamStation Auto BiPAP (and BiPAP Pro)

Philips DreamStation Auto BiPAP (and BiPAP Pro) error codes and alerts

Find the message on your screen below. Most alerts clear with a simple check: the water chamber seated, the tube connected, the filter clean. If a code keeps coming back after the fix, stop using the machine and contact your equipment supplier or the manufacturer.

Inlet blocked Inlet blocked. Check filter.

What it means: Blockage at the device inlet.

What to do: Clear the inlet and check the filters.

Low Leak Low Leak: Check Mask and Tube

What it means: Blockage at the tube or mask.

What to do: Make sure the tube is not crushed or folded and the mask is unobstructed.

Humidification Error Humidification Error. Contact support if the problem persists.

What it means: Heater plate error or humidifier not connected properly.

What to do: Unplug, detach and reattach the humidifier after checking the contacts. Contact your provider if it continues.

Heated Tube Error Heated Tube Error. Contact support if the problem persists.

What it means: The heated tube may be overheated or damaged.

What to do: Turn off, detach the heated tube, make sure it is not covered, and reattach it.

Service Required Service Required

What it means: Safe State: power on, airflow disabled.

What to do: Press the dial to silence it, unplug and replug. Contact your home care provider if it continues.

Check Power Check Power

What it means: Incompatible power supply or loose cord.

What to do: Push the cord in fully and use a compatible Philips power supply.

Low Voltage Low Voltage

What it means: Power source voltage is too low.

What to do: Use a compatible Philips supply, or charge the battery if you are on one.

SD Card Error SD Card Error: Remove and Reinsert

What it means: The card cannot be read.

What to do: Remove and reinsert, or contact your provider.

Change Rejected Change Rejected

What it means: A prescription or settings change was missing or incorrect.

What to do: Contact your provider.

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Sources

Last reviewed October 11, 2026. How we research · Report an error