Fisher & Paykel ICON series (ICON and ICON+ Auto, Premo, Novo)
Find the message on your screen below. Most alerts clear with a simple check: the water chamber seated, the tube connected, the filter clean. If a code keeps coming back after the fix, stop using the machine and contact your equipment supplier or the manufacturer.
What it means: The machine has detected a fault.
What to do: Disconnect the power, reconnect and restart the machine. If the error stays, write down the number shown and contact your healthcare provider for instructions.
What it means: The machine has logged a fault code you can view.
What to do: Go to the Error Code setting in User Preferences, write down the number displayed and contact your healthcare provider.
What it means: The InfoUSB stick is not inserted correctly, so data may not be recording.
What to do: Take the InfoUSB completely out of the USB port, then push it back in until it clicks.
No matching code. Check the exact text on the screen, or see the troubleshooting section on the machine page.
Last reviewed October 11, 2026. How we research · Report an error