Find the message on your screen below. Most alerts clear with a simple check: the water chamber seated, the tube connected, the filter clean. If a code keeps coming back after the fix, stop using the machine and contact your equipment supplier or the manufacturer.
Yellow light flashing in a repeating pattern
What it means: The machine found a fault and is in a fault loop. The number of flashes before the pattern repeats is the fault number.
What to do: Count the flashes. Hold the Power button down until the yellow light stops flashing; when you let go the machine restarts in Standby. Somnetics suggests clearing a fault once, because a brief glitch can cause one. If it returns, contact your supplier or Somnetics at 877-621-9626.
2 Yellow light flashes 2 times: stack overflow
What it means: Internal software fault.
What to do: Clear the fault once. If it returns, contact your supplier.
3 Yellow light flashes 3 times: pressure too high
What it means: During therapy the sensor read more than 30 cm H2O, possibly from a pinched or disconnected internal pressure tube or a sensor fault.
What to do: Check that all tubes and hoses are connected, the mask fits without leaking and the filter is clean, then clear the fault. If it repeats, stop using the machine and call your supplier.
4 Yellow light flashes 4 times: no pressure
What it means: During therapy the sensor read about 0 cm H2O, which can mean an open or disconnected hose.
What to do: Reconnect the air tube firmly, check your mask fit and the filter, and clear the fault. If it returns, contact your supplier.
6 Yellow light flashes 6 times: attempt to set invalid time
What it means: Something tried to set the clock to an invalid value. Somnetics says this should normally only happen at the factory.
What to do: Clear the fault and contact your supplier if it comes back.
7 Yellow light flashes 7 times: pressure sensor out of range
What it means: In Standby the sensor read outside its normal range, from a blocked internal tube, a quick temperature change or a sensor fault.
What to do: Let the machine reach room temperature, check the hoses and filter, and clear the fault. If it returns, contact your supplier.
What it means: The blower sensor reported excessive heat.
What to do: Make sure the air inlet is not blocked, the filter is clean and the hose is connected, then clear the fault. Contact your supplier if it returns.
Battery: steady red light (P4 or P8)
What it means: The battery has a fault. A red light for only two seconds when you first plug it in is normal.
What to do: Do not use or charge that battery. Contact the supplier who provided it for a replacement.
No matching code. Check the exact text on the screen, or see the troubleshooting section on the machine page.